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Average Rating 4.4 | 200 Reviews

"Just moved in and already love it, the staff has been exceptional. The gym is great, and my space is beautiful. I haven’t had a chance to use the rooftop yet, but it’s also great from what I’ve seen."
"Love the gym and amenities! Staff is so friendly and the building is always clean. Also a huge fan of my blue cabinets. Very happy to be living here."
"Staff has been amazing! From move in until now the front desk is always helpful, always pleasant, and always ready to answer any questions. Move in day was a breeze thanks to the leasing office and even though there were some hiccups getting all the documents to us, they were pleasant and ready to trouble shoot"
"I've absolutely loved living at the batley, the staff are always friendly and accommodating. The amenities are also really great, gym equipment is modern and in great shape."
"I have been living here about 6 months now and I can’t sY enough good things about these wonderful apartments so pretty and spacious, great amenities, awesome community where you never have to drive and there is always something fun going on."
"Apartment is great, noise from construction and nearby outdoor bar is loud, do like the building amenities like the gym and the rooftop pool."
"We have lived here for over two years. Great community and neighborhood. The amenities at the Batley are the best - 10/10. Maintenance is also always very efficient and helpful!"
"I love living at the Batley! The amenities are great and the location is so convenient. Having the MBT so close is such a game changer for my commute to work."
"It's a decent place. Staff at the front desk are nice, the maintenance crew is pretty responsive. Views off the roof are great. Can get a bit noisy"
"Great amenities and always listen to feedback from residents! Very friendly staff and the neighborhood is great. A lot of construction which can be loud but it 's worth it"
"The area is under a lot of construction, but the living in the building is improving. I would like the restrictions lifted due to the CDC guidance."
"1) Love the neighborhood 2) Great apartment value 3) Easy parking 4) COVID-safe 5) Kind and helpful concierges 6) Fun amenities 7) Nice neighbors"
"Units and the gym are very nice, but the pile driver in the construction site out back is quite annoying. Would be nice to have designated motorized scooter parking."
"The Batley is a beautiful and welcoming building! I feel comfortable and happy every time someone at the front desk greets me or asks how I'm doing. My puppy and I love living here in the heart of Union Market!"
"The entire staff community has been so helpful in my move, from the viewing through to all my package delivery as I set up my nest. Moving can be stressful but The Batley gives a soft landing!"
"Good amenities and helpful concierge desk. Can't beat the area, with a close proximity to Union Market, shops, and Trader Joe's. Size of the apartment is great as well."
"Everyone was very friendly, but it was difficult to get updates about the approval process and get into contact with the leasing office. Once I did get a hold of someone, they were very eager and quick to help."
"The Batley is a great community. The modern feel apartments are amazing and the amenities can’t be beat, not to mention the location is perfect and great for having a ton of food options right out the front door!"
"Its been solid thus far. management has been great, i just wish that sometimes other tenants were better stewards of the community and followed the rules in common places with more respect."
"I absolutely love living here at The Batley! The community is wonderful and the staff is extremely helpful. I have lived here for over a year and can’t wait for another year of living here!"
"The Batley community has made the process of moving a breeze—and I'm incredibly grateful to the staff for making the transition as easy as possible."
"I love everything about the building! Especially the roof top. The premise is always clean and the front desk staff are super friendly. My move in day went smoothly and my apt was ready and clean."
"Great community. I love the area, there are so shops and restaurants nearby. A workout area and park is a few minutes walk away next to the union market. The apartment is also close to the capitol, national mall, and 395."
"The atmosphere of the building is very cozy and chic. The rooftop lounge and work from home center are my favorite amenities. Super friendly residents and concierge staff"
"I am so excited to be living here! The staff is super friendly and helpful and the building is gorgeous! To top it all off the neighborhood is full of amazing options!"
"We moved in last week and it was an easy and hassle free move in. Everything has been great, especially pre-move in , we’d highly recommend!"
"The Batley is in a great location with lots of great restaurants, shops, and places to grab a drink. Metro and bus accessible. The apartment building has a great rooftop with grills and fire pits too."
"We really enjoy living here. The community is in a convenient location to everything. We enjoy the building, available amenities (mainly the gym for me), and our apartment space overall. It’s chic, modern, and luxurious, all of the things we love!"
"moving in was a breeze! Loading dock was easy to reserve and find. no one gave me a hard time with all my packages either. room was left really clean and freshly painted"
"Overall decent place to live. Management has improved in the last few months. The area is also amazing. The building just opened a new taco place which has made the living experience improve drastically."
"It is a truly great community to be a part of. The staff are all very kind and my experience has been that they genuinely want to listen to residents and make the building a better place for them. I filled out their survey and asked for a squat rack and within a matter of weeks, it was in our gym. I believe once more of these improvements are made throughout the building, it will be a 5 star experience for me."
"Extremely poor living experience here at The Batley. I would not recommend The Batley to anyone I know. Between the horrible and misleading communication from management to the dirty condition of my apartment on move-in, it's a hard pass for me."
"I've enjoyed living here! The furnishings are great, apartments are beautiful, and roof is great for gathering. The gym is spacious and accessible and it's close to the metro and grocery store."
"Awesome environment and cool community with great restaurant metro accessible local grocery store. The concierge service is marvelous with 24 hour mail and package pick up."
"Great location! Easy to get around on foot or by metro. Plenty of yummy food and coffeeshops in the area. As for the Batley itself, it's a quiet and cozy place to live."
"Overall very satisfied with the building, the amenities and the staff. The neighborhood is great with lots of restaurants, activities nearby. It is a safe area"
"Great location and close to food, shops, and parks. Staff is amazing and friendly and are always available. The fitness center is adequately equipped and never too crowded."
"Love the finishes, the location of the building, and have had great interactions with the front desk staff and some of the maintenance crew. Have been less pleased with the lack of community, people flouting health guidelines and noisy parties in particular. The ventilation/AC in these units is also not great. For such a purportedly "high-end" system we had to deal with a lot of temperature fluctuation. Emails about noise issues took 2-3 days to receive a response."
"Absolutely love the environment, and the staff have been a huge help! This location is very close to my work and the amenities are a great inclusion!"
"I literally just moved and so far everything has been good the entire process was quick and painless and the management in the leasing office was so wonderful, I am looking forward to my time here."
"I love it here. Move-in was a breeze, the building is clean, and the staff is personable. I love the location and it’s nice to have a peaceful place to call home."
"Just moved in and so far I'm loving it! Great location, friendly responsive staff, nice neighbors. And i love the layout -- I get some much natural light in, I can tell the atmosphere has made me a bit happier overall."
"Fantastic move in experience, great and (for apartment buildings) quick to respond to concerns. Unit was very clean and the maintenance staff have been fantastic helping out with minor things. Move in was a breeze too with the large elevators."
"I really enjoy and love living in this community. The Batley staff are very kind and helpful, and the apartment building has great amenities including the pet spa, HIIT gym, and rooftop! Also, the restaurants near the apartment build are the best!"
"So far my experience at The Batley has been great! I love the front desk staff, Rudy is especially kind and helpful! Excited to become more familiar with the building and the area!"
"The Batley is an amazing place from front appeal to the ins and out of the entire property. The amenities are out of this world and everything I need to call this place home. I am very excited to be here and I can’t wait to explore all the wonderful restaurants and stores in the area."
"So far so good. I just moved in and everyone has been very welcoming, and responsive so far. The apartment was clean, the unloading was very easy with the loading dock and service elevators, and we are glad to be here."
"The online description is one that meets my expectations: Located Just Steps From All Things Cultural, Connected, And Culinary. Be Your Best Self. At The Heart Of Union Market District's Revitalization Of Northeast DC. Learn More Now. Offers Live Virtual Tours. Amenities: Coworking Lounge, 24/7 Fitness Lounge, Pet Spa."
"Enjoying living in the Batley very much. The biggest issue at this current time is that many people don't wear masks in the gym - please enforce that."
"Great experience and very friendly staff. Hope for more community events as we get past the pandemic. More enforcement of mask rule in gym is good."
"Great community here of staff and residents. Amenities are awesome. Love being here at the Batley and looking forward to making this community our new home"
"The Batley is in a great location, central to many places in DC and close to public transportation. The amenities are great but obviously COVID has restricted the use of them."
"This is a great community to be a part of. I used to live in the U Street Corridor, which was fun and had lots of options nearby but was loud and raucous. I like this neighborhood because there's plenty of stuff to do within walking distance either in the Union Market, the larger NOMA area, or on H Street. Ivy City has a lot to offer now too."
"It started off rocky due to miscommunication, but slowly improving. I’m hopeful that I will grow to love this place after being here for a few months."
"Staff is incredibly friendly and professional. They take all requests seriously and promptly. Never had any bad experiences with neighbors. Amenities are great."
"Great place to live in a great area! I really like the amenities and the actual units are so unlike any of the main buildings you will find in DC as well."
"The amenities and the design are the best features of this building, but the space is small, and I have noticed questionable decision making by the management during covid"
"I've enjoyed living here. The apartment is beautiful, the location is fantastic and having great food nearby and Trader Joes within walking distance has been so helpful."
"House itself is good, but if you decide to live back of the building then you might need to think again because you will hear constant construction sound"
"The Batley is a wonderful place to live. The staff, the apartments, the amenities and the location is right on point. The staff is already ready to handle anything that you need."
"Great building. Management running the building is definitely below sub par. Shouldn’t pay 36k a year and have my packages sent back when I’m on the lease and they’re addressed to me. Takes three days to get a package because every time I go to get my handhelds they cannot find them!! Also let’s talk about the active shooter in the area. What a great way to just send an email when a rave system should be set up. If you can text about packages you should be able to timely tell residents of danger. I think the GM should be fired for mishandling the situation."
"Great amenities and locations. Floor plans and finishes in the units are wonderful. Some issues with responsiveness of management. Overall the apartment building including units and amenities are very nice and a good value."
"The Batley is a great place to live. Management is always very responsive to emails and messages sent and the location by Union Market is great! The only downside is the amount of construction in the area which can at times be very noisy."
"Rent is way too high, credits should be issued, especially due to the pandemic and the restrictions on amenities. Please consider this actually"
"The Batley staff are amazing and super helpful. The amenities are great and the apartments are beautiful. I love it here. The neighborhood is also perfect as far as great restaurants, access to groceries as well as proximity to the Metropolitan Branch Trail, the Metro, and other shops."
"One less star because of small things - The fridge is hard to figure out how to make ice; no instruction manual - Apparently there is a processing fee for rent which I didn't know about - Apparently I'm paying for trash pick up right outside my door which seems unnecessary - Would be nice to know all of the front desk persons' names Otherwise, its kept clean, amenities are nice, floors are quiet, and I love my apartment layout and size."
"The thing I appreciate the most about the Batley is the brand new facility, modern appliances, sleek look, and the very soundproofed walls! I took it for granted until visiting friends at other apartments whose neighbors sounded like they were the same room. The price has come down to be much more reasonable and they are offering great move in specials now. I did have to take one star off for the harsh stance towards guests. Many of my friends and family declined to come visit following constant email reminders that all amenities were for residents were for residents ONLY as well as harsh parking rules and threats of towing"
"All in all everything is fine. We should be getting better control of the chaos out front on 4th street though. So much noise out there. Apart from that, making sure pet owners clean up better after their animals, especially out front."
"I still like the building, they've stayed on top of maintenance issues as far as I'm concerned. Location is still great. Some neighbors have actually become friends. Some have no concept of communal living."
"Fantastic experience moving in, the staff was so helpful and explained everything we needed to know. The building is always clean and in good condition and could not be happier to be here."
"The move in and out process was very smooth and easy with lots of help from the leasing office. We were able to do everything in 2 days and the office was very flexible in providing us more time if needed."
"Nice complex, just so much unorganization and confusion. New bozutto management doesn’t care about the residents, horrible parking due to construction in the area, drilling and machinery noises all day long while trying to work from home, etc."
"We're not quite moved in yet, but have already had a very good experience with the staff. Richard, in particular, has been awesome and patient with us, haha. The Batley is situated in a booming and bustling neighborhood. We're very excited about it all!"
"Clean and nice community space and very responsible community team and the email communications are very timely and effective and transparent"
"The apartment is beautiful and spacious, and the finishings are great. The leasing office has been responsive which was great for during COVID and was able to accommodate us for some tours prior to move in as well."
"We have really enjoyed the amenities and the location; the cell reception is a but lacking (something we were not aware of when applying as we could not visit due to covid)"
"I really appreciated the resident appreciation day! Made me feel so special, especially during these difficult time, and it was such a wonderful surprise. Thanks for going above and beyond! Also, staff shoutout to Rudy, Georgie, and Reggie!"
"This is the worst resident experience I have ever had. Management is unresponsive to maintenance and security issues. For more than half the time I’ve lived here (almost a year) my patio door hasn’t locked despite 5 different service requests. It now finally locks, but leaks air and water pours in when it rains. My bike has been stolen, and my car has been towed without notice (it was appropriately parked in a designated spot but management wanted to paint the wall next to it). There is little to no effort made to satisfy existing resident requests since all focus is on getting people to move in to this building."
"The batley is a great place to live! The units are great and the location is amazing. The whole staff who works here are very kind and always willing to help!"
"Great building! The roof is the best part. The construction can be loud. The location has the be the biggest advantage of living here. Close to everything"
"It's been pretty good living here even with COVID-19. No complaints really except maybe noisy neighbors who party till 1am. Maybe this can be toned down through communications but love all the amenities and staff."
"Neighbourhood is noisy but that was expected. Staff has all been great so far. Maintenance is prompt to come by but because of COVID some requests are still open. Only lived here less than 30 days."
"Great location Most things within walking distance. Rent is higher than I think it’s worth now that I’ve been here a while but Move in incentives help cut overall price"
"The amenities, staff, price, and neighborhood can't be beat by anything else in DC. We moved to the Batley at the beginning of the pandemic and feel so lucky to have been able to shelter in place here."
"I love the Batley. Great staff, amenities and community. Please continue to provide us with great service and care. I don’t plan on moving. Sincerely, Chris."
"Met 2 great concierges and a lot of nice residents. Elsewhere there is definitely room for growth. I'll leave it at that. Look forward to seeing how the changes are implemented."
"This is a great place to live. The building is beautiful, the staff is genuine and responsive and the area is perfect! Any time I have an issue everyone is right there to help."
"The Batley is a great place to live! The community and people here is so inviting! Everyone is receptive to resident needs. Each person I encounter is friendly."
"I love living at the Batley. The staff, fellow residents and pets, amenities and everything are fantastic! The gym and pool are also great. I am happy to be living here."
"Good community, quite and calm. Two elevators do not work now, but hopefully will be fixed soon. Very nice gym. When construction will be over it will even get better"
"When we moved in a couple of the appliances weren't working and requests were answered quickly and the staff could not be nicer. We're enjoying The Batley!"
"Everyone has been incredibly helpful with my move. The property is always clean and its easy to get around. I appreciate that so far the answers to my questions have been "yes we can helpful with that" vs. "sorry you're on your own." It already feels like home and its made what should have been a challenging move feel like a breeze."
"We had a lot of issues with getting the promotions we were promised, and continue to struggle with it. I had to ensure we weren’t getting charged for March rent as per our promotional agreement and if I hadn’t, we would have been. Also, why promise gift cards you don’t have. The building and amenities are nice, although shuffle board needs sand."
"The Batley leasing office has been nothing but professional and helpful during my move. The community is lovely and I look forward to spending a long time here!"
"A great staff and a great community in a vibrant, renewed neighborhood. Everyone at The Batley is willing to help each other out and management genuinely cares about the residents. So glad I live here"
"Just moved in, great experience thus far! Noise can sometimes be an issue but nothing unbearable so far. Love the amenities and the aesthetics of the entire apartment complex. I'm looking forward to living here!"
"Steps from Union Market and some of the best restaurants in the District. The Batley has one of the best roof tops in the city. Friendly staff, and a well equipped gym."
"The concierge and maintenance staff are excellent - very professional and friendly. Move-in was more complicated than necessary because the leasing office could not find our keys which was followed by a non-functional lock and a missing interior window screen. Despite this less than perfect start, life at the Batley has been great."
"The apartment is gorgeous and the amenities are awesome. I mentioned that there was a problem with one of my appliances and maintenance was immediately scheduled. The concierge team is incredibly friendly and helpful. Parking is plentiful and the gate works quickly."
"Beautiful building. Helpful management. So excited to move into this community. The units are breathtaking. Easily one of the nicest buildings in DC"
"I just moved here from out of state. The staff have been so kind and helpful and are always available for any questions. The apartment is gorgeous and the location is exactly what I was looking for."
"So far it's been a great experience living at The Batley. There were some bumps and confusion in the moving-in process, but since we've been settled in our apartment, it's been great. Everything in the apartment is high quality, the amenities are excellent, and the location is awesome. The layouts are excellent as well - we picked a 570 sq foot unit and were a little nervous about fitting in all of our things, but it feels super spacious and comfortable."
"I love living here and the staff has been so nice and easy to work with. I love the building but wish the leasing office had been more clear about the construction hours."
"So far so good. Love all the amenity that the Batley has to offer and I am looking forward to my stay here for the next year. I also love how dog friendly the building is!"
"So far I love The Batley! The neighborhood and amenities are amazing. It’s been too cold (I mean it is January!) but the pool looks awesome and I can’t wait to use it in the summer."
"Great place to live - staff is responsive and things are managed in a timely manner. The building is kept clean, amenities are too-notch and the neighborhood has a lot to offer within walking distance."
"Very nice, but still some outstanding issues need to be addressed. Enjoy the upstairs amenities. Especially the game room with skeeball and the grilling areas."
"I love the Batley! The staff is so friendly, accommodating to any situation, and willing to go the extra mile for your needs. The amenities, rooftop, and gym are the best! My guests love coming over and are always so surprised to see what The Batley has to over. Most of all, I feel like my apartment is altered perfectly to fit my needs. The Batley makes it easy to call home."
"I enjoy living at the Batley. The furnishings in the apartments are lovely, and there is a lot of storage space in the unit. The gym, pool, and other amenities are a huge perk."
"I've been very happy living at the Batley! The apartments themselves are high quality (not that thin veneer of quality so many other apartments have), the area is already interesting (and is constantly growing), and the amenities really impress our visitors."
"I absolutely love living at The Batley. Moving here from a different city, I did not know what to expect but living at this residence has made me feel at home. I would 100% recommend this apartment to anyone looking to move to DC!"
"Love living at the batley! The leasing office is so responsive and the amenities are incredible - I am always excited to come home to the batley."
"Nice building. Great location with lots of things to do near but and easily accessible. Not as “concierge” as expected for the price of rent (IE expected to take boxes for recycling down to loading dock). Front desk usually around and helpful! Leasing office has been very helpful and accessible."
"The staff are extremely professional and take the time to show you the entire building and multiple units. The building is wonderful and in a great location. The amenities are modern and easily accessible."
"The entire team, are neighbors and the The Batley make it a fantastic place to live!!! You can not beat the location or the amenities of the Batley"
"It has been a wonderful experience and I am enjoying it very much. I have been here since May of this year and I believe I was one of the first ones to move in and that is why when I say it has been great I'm am speaking from personal experience!"
"The staff at the Batley are amazing and so helpful. The building is beautifully kept and the residents are cared for so thoughtfully from a welcoming smile and hello from the concierge when they arrive at the building, assistant with any request that comes, a super helpful leasing office even after you're a resident and beautiful spaces to lounge in. Britteny was so helpful when I rented my apartment and continues to be now that I've moved in and Ebony is always so cheerful when I run into her at the front desk. I'm so happy to live at the Batley."
"Amazing, I love it! The team is absolutely devote to its residents and that makes a complete difference impaired to the other building that are in DC."
"The finishes are awesome, amenities are good as well, love the daily treats for people and pups in the lobby, community events and social are pretty fin, and lighting is good everywhere except the bathroom, which is really dim and diffused so you can't see details for grooming."
"My husband and I have loved living at The Batley. The Building is beautiful, the neighborhood is great, the amenities are awesome, and we’re really loving meeting our neighbors at community events. We also love our apartment and feel like they really maximized space in our layout. In terms of downsides, it has taken some time to get amenities fully completed (pet spa, peloton bike login, bike share), additional features like parking are quite expensive (though standard for DC), and it is inconvenient that guests cannot get upstairs without a resident going down to retrieve them. But honestly those things feel pretty minor. Overall we are very happy here!"
"Excellent new building in NoMa right next to Union Market. Great features, fine details, excellent amenities. Luxury finish in price range of older lesser quality buildings nearby. Great bring right next to Gallaudet University too with all the green space. Loving it!"
"Beautiful building and great amenities! Large gym space and views from the rooftop are fantastic. Location is close to the metro and a TJs for great convenience."
"The Batley is great! All the staff and tenants I have encountered are extremely friendly and helpful. Amenities are awesome as well. Overall, very happy with my decision to join the Batley community."
"I really like it here. The management is helpful, concierge staff are super nice and helpful, and the space is beautiful. I would have given five stars, but the gym needs barbells. It is a very well equipped gym, but a gym without barbells is not complete."
"I absolutely LOVE living here. I love that I have in-unit laundry, nice appliances, and a space to do work outside of my apartment. But the thing I love most is the gym! It is filled with new machines, it is well kept, easily accessible, and there are a lot of options and ways to use it. Literally, it's a game changer. Also, everyone who works here is really friendly and welcoming. Oh, and they use Amazon hub, so it is really easy to pick up packages! All around, The Batley is doing a LOT right, and I am so happy living here. :)"
"Nice so far, only moved here a couple of weeks ago everything seems well maintained, hopefully that will continue as the building fills up..."
"The location is truly great and vibrant, with the rest of DC easily accessible by Metro around the corner. The amenities here are amazing and the staff is awesome and so helpful."
"Everyone in the building is so friendly- the 24/7 concierge staff is extremely helpful, the building and hallways are always clean, and the views from the roof at night are great!"
"My time at The Batley has been great! The area is outstanding and provides the excitement of urban living with enough space between home and the crowd."
"living in the batley has been an overall good experiences. there are many perks and events happening all throughout the month. the public spaces are great."
"I love my apartment. It is spacious, modern and in a great location; however, the noise from the restaraunt can be a bit much. Overall, it has been a good experience."
"It's great to live in a new building with great support staff. Very happy for my little family and the pup. The front desk has some of the friendliest and most helpful people we have met in DC."
"So far I love the Batley. The neighborhood is great and the events that have been held so far in the apartment are great. I couldn’t be happier with my choice to move here."
"Pros: Great gym, awesome staff, clean design, amazing location. Issues: Flat paint on walls is difficult to maintain, and the move-in process is pretty uncoordinated. Also, the residents don’t really respect the common spaces."
"Love the community and amenities, I love that everyone is so friendly and has been so helpful since we moved in. I haven't had any other complaints."
"Slightly disorganized moving in but I love the apartment so that makes up for it! Best views! Great amenities. Clearly still a work in progress but that's okay."
"it is brand new apartment, everything is new, clean, neighborhood is quiet and close to everything, such as metro takes only 5 to 7 min walking, there is trader joes on next block and union market."
"The batley has beautiful apartments, a great neighborhood and great staff. Moved in last month and already can tell this will be a great place to live."
"Best ammenities in the area with some of DC’s highest rated restaurants in walking distance. Easy access to metro and steps from Union Market."
"Fantastic new community here at the Batley. The amenities are great and the heated pool is a huge draw, especially as it gets colder. One great perk that I didn’t even notice right away is the (lack of any) noise. It wasn’t until I visited a friends apartment and could hear the neighbors quiet conversation did I realize how soundproof my apartment in the Batley is. It’s been a great stay so far and I can’t wait to go to some of the community events when they get started"
"So far I love living at the Batley- the team is wonderful and the apartment is full of great amenities. I’m happy to have found a great place in a wonderful neighborhood!"
"Very nice building and amenities but a few problems: -Sliding doors make it so that noise travels all through apartment -Some bedrooms significantly colder/hotter than others. Only one central thermostat. -Leasing office NEVER emails back -Noisy block parties outside -Can't buzz people up, have to go downstairs and get them = super annoying"
"Never felt so right at home! Every day I would pass by the Batley with curiosity what is this place. We went for a hard hat tour but was kind of wasn’t sure about living here so we pick another place. Before getting out of the 30 day policy from the other apartment we decided to give it one more chance to visit this place again. Jack make my partner feel right at home and we decided we will move there. We even request closed caption on screen for all of the TV and management listen to our concern and solve it right away. Concierge always smile and say hi to us every time. Love to call this home!!!"
"I have to start by saying I LOVE my apartment, the gorgeous amenities, and the friendly staff—I’m so excited to be living at the Batley. I know there are always hiccups at a new building, but I do also want to share some feedback related to my rental and move-in process. I have been consistently disappointed with the communication from the leasing office. From the moment my application was submitted, my contact there became extremely difficult (at times impossible) to get a hold of via email or phone—including about important time-sensitive matters like the lease term I was promised changing and due payments. Having to go in to ask every single question before I moved in (when I lived across town) took extra time and money and made me nervous about my decision to live at the Batley. Since moving in, communication has been equally problematic. Again, it’s been clear I need to go into the leasing office in-person to proactively ask each question as it comes up, and when I do it often feels there’s a mentality that I’m inconveniencing the staff. This has honestly been extremely frustrating. In the future, I think having a welcome packet or a scheduled move-in day appointment where the leasing folks proactively go over important information like the various mail systems, FOB access, amenity rules etc. would be extremely helpful to new tenants. It would also be wonderful if the building could communicate to us when important things are happening in the neighborhood that will affect us—like the street closing. This sort of thing can cause hiccups for things like furniture delivery (a pretty common occurrence with so many folks moving in) and would be awesome to know about in advance. It’s so clear from all of the amazing touches and features that the Batley wants to be a luxury community, but these communication issues have been inconvenient, stressful, and problematic—they really don’t project the image I know we all want for this awesome place. Less critically, but still importantly, I did also want to note that I very much hope the Peloton bikes will be functioning soon? Our community isn’t near a gym and the Peloton bikes were an awesome selling point to me; so I was very disappointed to find the day after I moved in that they don’t work. Maintaining a gym membership for me costs me an additional $110 a month, along with extra commute time, that I didn’t calculate for because the Peloton bikes (and the rest of the Batley gym) are so awesome I planned to cancel my membership. If you all could give us information on when they will be up and running that would be great!"
"I love living at The Batley. Since moving in at the end of July, it has only gotten better. My apartment feels like a home, the staff is incredibly kind and the amenities make it so I never have to leave if I don’t want to. Highly recommend the building for anyone looking!"
"We were some of the first residents and have loved living here! Britt was a phenomenal leasing specialist and Oscar with maintenance is very attentive and helpful. We enjoy seeing them we walk by leasing every morning on the way to the gym!"
"It’s a wonderful community. The staff is very attentive and responsive, clean, non smoking environment, which lends a hand to a healthy and clean air."
"Great location. Pool is not heated as advertised. Some challenges with consistent leasing Office communication and support. Challenges getting Batley maintenance to address balcony door needing a weather seal (request put in and resolved but no fix was applied)."
"Still relatively new to the Batley, but what I have experienced thus far is great. The amenities are not pretentious and a great for relaxing. The staff is prompt and courteous. I look forward to my time here."
"I like the building a lot but I find that there are many areas which are still incomplete from construction and set up and there is a real lack of urgency about getting the building complete. It seems that management is so focused on leasing that they are not putting the correct resources into riding the contractors to finish their work, get the pool open, make the gym functional and more."