"This is a wonderful community! The apartment and common areas are well-kept, modern, and comfortable. The staff is very friendly and helpful. The building feels safe and secure. It's located in the perfect area."
"good apt that is good. has been a bit uncertain around the transition to JBG but overall there have been resources available. I truly hope the staff stay around, the concierge in particular are awesome."
"The Batley is a top-notch place to live. The amenities are fabulous, the community is warm and welcoming, the neighborhood is hoppin', and above all, the maintenance and concierge staff is kind and attentive!
The only room for improvement that I could see would be a better platform for feedback (there are sometimes minor improvements that my neighbors think of) and better long-term infrastructure for COVID such as urging all residents to be signed up for the District's tracing app."
"Excellent front desk staff, relatively low noise levels (besides construction), friendly people, great location. Wish the rooftop/pool were a bit larger, but excellent common spaces for what they are."
"So far, so good at The Batley! Although the staff seems inexperienced, they provide service to the best of their ability with seemingly little guidance. The building feels new and has luxurious amenities. Though pricy, it seems you really do get your money's worth at The Batley."
"Great neighborhood & concierge staff, clean, responsive leasing office. The amenities are a bit small in terms of capacity/ accessibility compared to the number of residents in the building, but otherwise enjoyable"
"Great location that offers multiple public transportation options to get to places, and also lots of scooters in the area if needed. We love the apartment for its modern look and built-in shelf and storage space."
"The Batley is a very well maintained place with good quality amenities. The building is in the middle of everything the city has to offer, but I've found it to be very quiet and nice inside the actual apartments."
"Beautiful building with all the amenities one could ask for with the exception of parking. Parking is available, however the availability changed a day before I was due to move in. Although the staff attempted to correct misleading information about parking availability, unfortunately the rating could not be higher because no sure resolution has been provided."
"The Batley community is one of the best! Inclusive, beautiful, eclectic and the location itself can’t be beat.
The area has a lot of construction going on which is the only downside but will be short lived! In a year or two, it’ll be one of the hottest buildings in town."
"While the building itself has great potential, the experience has been somewhat tainted by a parking shortage that the staff failed to find suitable alternatives for. With some improvements in customer service and management, this could really be a 5 star place."
"It’s a beautiful apartment complex, with amazing amenities and a fun developing neighborhood. The price for living in each apartment seems to vary, and cost of living here is expensive. The concierge staff, especially Rudy and Anthony, are incredible. While the leasing staff seems uninterested in helping Current tenants."
"Just moved in and already love it, the staff has been exceptional. The gym is great, and my space is beautiful. I haven’t had a chance to use the rooftop yet, but it’s also great from what I’ve seen."
"Staff has been amazing! From move in until now the front desk is always helpful, always pleasant, and always ready to answer any questions. Move in day was a breeze thanks to the leasing office and even though there were some hiccups getting all the documents to us, they were pleasant and ready to trouble shoot"
"I have been living here about 6 months now and I can’t sY enough good things about these wonderful apartments so pretty and spacious, great amenities, awesome community where you never have to drive and there is always something fun going on."
"The Batley is a beautiful and welcoming building! I feel comfortable and happy every time someone at the front desk greets me or asks how I'm doing. My puppy and I love living here in the heart of Union Market!"
"Everyone was very friendly, but it was difficult to get updates about the approval process and get into contact with the leasing office. Once I did get a hold of someone, they were very eager and quick to help."
"The Batley is a great community. The modern feel apartments are amazing and the amenities can’t be beat, not to mention the location is perfect and great for having a ton of food options right out the front door!"
"Great community. I love the area, there are so shops and restaurants nearby. A workout area and park is a few minutes walk away next to the union market. The apartment is also close to the capitol, national mall, and 395."
"The Batley is in a great location with lots of great restaurants, shops, and places to grab a drink. Metro and bus accessible. The apartment building has a great rooftop with grills and fire pits too."
"We really enjoy living here. The community is in a convenient location to everything. We enjoy the building, available amenities (mainly the gym for me), and our apartment space overall. It’s chic, modern, and luxurious, all of the things we love!"
"Overall decent place to live. Management has improved in the last few months. The area is also amazing. The building just opened a new taco place which has made the living experience improve drastically."
"It is a truly great community to be a part of. The staff are all very kind and my experience has been that they genuinely want to listen to residents and make the building a better place for them. I filled out their survey and asked for a squat rack and within a matter of weeks, it was in our gym. I believe once more of these improvements are made throughout the building, it will be a 5 star experience for me."
"Extremely poor living experience here at The Batley. I would not recommend The Batley to anyone I know. Between the horrible and misleading communication from management to the dirty condition of my apartment on move-in, it's a hard pass for me."
"Love the finishes, the location of the building, and have had great interactions with the front desk staff and some of the maintenance crew.
Have been less pleased with the lack of community, people flouting health guidelines and noisy parties in particular. The ventilation/AC in these units is also not great. For such a purportedly "high-end" system we had to deal with a lot of temperature fluctuation. Emails about noise issues took 2-3 days to receive a response."
"Just moved in and so far I'm loving it! Great location, friendly responsive staff, nice neighbors. And i love the layout -- I get some much natural light in, I can tell the atmosphere has made me a bit happier overall."
"Fantastic move in experience, great and (for apartment buildings) quick to respond to concerns. Unit was very clean and the maintenance staff have been fantastic helping out with minor things. Move in was a breeze too with the large elevators."
"I really enjoy and love living in this community. The Batley staff are very kind and helpful, and the apartment building has great amenities including the pet spa, HIIT gym, and rooftop! Also, the restaurants near the apartment build are the best!"
"The Batley is an amazing place from front appeal to the ins and out of the entire property. The amenities are out of this world and everything I need to call this place home. I am very excited to be here and I can’t wait to explore all the wonderful restaurants and stores in the area."
"So far so good. I just moved in and everyone has been very welcoming, and responsive so far. The apartment was clean, the unloading was very easy with the loading dock and service elevators, and we are glad to be here."
"The online description is one that meets my expectations: Located Just Steps From All Things Cultural, Connected, And Culinary. Be Your Best Self. At The Heart Of Union Market District's Revitalization Of Northeast DC. Learn More Now. Offers Live Virtual Tours. Amenities: Coworking Lounge, 24/7 Fitness Lounge, Pet Spa."
"This is a great community to be a part of. I used to live in the U Street Corridor, which was fun and had lots of options nearby but was loud and raucous. I like this neighborhood because there's plenty of stuff to do within walking distance either in the Union Market, the larger NOMA area, or on H Street. Ivy City has a lot to offer now too."
"Great building. Management running the building is definitely below sub par. Shouldn’t pay 36k a year and have my packages sent back when I’m on the lease and they’re addressed to me. Takes three days to get a package because every time I go to get my handhelds they cannot find them!! Also let’s talk about the active shooter in the area. What a great way to just send an email when a rave system should be set up. If you can text about packages you should be able to timely tell residents of danger. I think the GM should be fired for mishandling the situation."
"Great amenities and locations. Floor plans and finishes in the units are wonderful. Some issues with responsiveness of management. Overall the apartment building including units and amenities are very nice and a good value."
"The Batley is a great place to live. Management is always very responsive to emails and messages sent and the location by Union Market is great! The only downside is the amount of construction in the area which can at times be very noisy."
"The Batley staff are amazing and super helpful. The amenities are great and the apartments are beautiful. I love it here. The neighborhood is also perfect as far as great restaurants, access to groceries as well as proximity to the Metropolitan Branch Trail, the Metro, and other shops."
"One less star because of small things
- The fridge is hard to figure out how to make ice; no instruction manual
- Apparently there is a processing fee for rent which I didn't know about
- Apparently I'm paying for trash pick up right outside my door which seems unnecessary
- Would be nice to know all of the front desk persons' names
Otherwise, its kept clean, amenities are nice, floors are quiet, and I love my apartment layout and size."
"The thing I appreciate the most about the Batley is the brand new facility, modern appliances, sleek look, and the very soundproofed walls! I took it for granted until visiting friends at other apartments whose neighbors sounded like they were the same room. The price has come down to be much more reasonable and they are offering great move in specials now. I did have to take one star off for the harsh stance towards guests. Many of my friends and family declined to come visit following constant email reminders that all amenities were for residents were for residents ONLY as well as harsh parking rules and threats of towing"
"All in all everything is fine. We should be getting better control of the chaos out front on 4th street though. So much noise out there. Apart from that, making sure pet owners clean up better after their animals, especially out front."
"I still like the building, they've stayed on top of maintenance issues as far as I'm concerned. Location is still great. Some neighbors have actually become friends. Some have no concept of communal living."
"The move in and out process was very smooth and easy with lots of help from the leasing office. We were able to do everything in 2 days and the office was very flexible in providing us more time if needed."
"Nice complex, just so much unorganization and confusion. New bozutto management doesn’t care about the residents, horrible parking due to construction in the area, drilling and machinery noises all day long while trying to work from home, etc."
"We're not quite moved in yet, but have already had a very good experience with the staff. Richard, in particular, has been awesome and patient with us, haha. The Batley is situated in a booming and bustling neighborhood. We're very excited about it all!"
"The apartment is beautiful and spacious, and the finishings are great. The leasing office has been responsive which was great for during COVID and was able to accommodate us for some tours prior to move in as well."
"I really appreciated the resident appreciation day! Made me feel so special, especially during these difficult time, and it was such a wonderful surprise. Thanks for going above and beyond! Also, staff shoutout to Rudy, Georgie, and Reggie!"
"This is the worst resident experience I have ever had. Management is unresponsive to maintenance and security issues. For more than half the time I’ve lived here (almost a year) my patio door hasn’t locked despite 5 different service requests. It now finally locks, but leaks air and water pours in when it rains. My bike has been stolen, and my car has been towed without notice (it was appropriately parked in a designated spot but management wanted to paint the wall next to it). There is little to no effort made to satisfy existing resident requests since all focus is on getting people to move in to this building."
"It's been pretty good living here even with COVID-19. No complaints really except maybe noisy neighbors who party till 1am. Maybe this can be toned down through communications but love all the amenities and staff."
"The amenities, staff, price, and neighborhood can't be beat by anything else in DC. We moved to the Batley at the beginning of the pandemic and feel so lucky to have been able to shelter in place here."
"Everyone has been incredibly helpful with my move. The property is always clean and its easy to get around. I appreciate that so far the answers to my questions have been "yes we can helpful with that" vs. "sorry you're on your own." It already feels like home and its made what should have been a challenging move feel like a breeze."
"We had a lot of issues with getting the promotions we were promised, and continue to struggle with it. I had to ensure we weren’t getting charged for March rent as per our promotional agreement and if I hadn’t, we would have been. Also, why promise gift cards you don’t have. The building and amenities are nice, although shuffle board needs sand."
"A great staff and a great community in a vibrant, renewed neighborhood. Everyone at The Batley is willing to help each other out and management genuinely cares about the residents. So glad I live here"
"Just moved in, great experience thus far! Noise can sometimes be an issue but nothing unbearable so far. Love the amenities and the aesthetics of the entire apartment complex. I'm looking forward to living here!"
"The concierge and maintenance staff are excellent - very professional and friendly. Move-in was more complicated than necessary because the leasing office could not find our keys which was followed by a non-functional lock and a missing interior window screen. Despite this less than perfect start, life at the Batley has been great."
"The apartment is gorgeous and the amenities are awesome. I mentioned that there was a problem with one of my appliances and maintenance was immediately scheduled. The concierge team is incredibly friendly and helpful. Parking is plentiful and the gate works quickly."
"So far it's been a great experience living at The Batley. There were some bumps and confusion in the moving-in process, but since we've been settled in our apartment, it's been great. Everything in the apartment is high quality, the amenities are excellent, and the location is awesome. The layouts are excellent as well - we picked a 570 sq foot unit and were a little nervous about fitting in all of our things, but it feels super spacious and comfortable."
"Great place to live - staff is responsive and things are managed in a timely manner.
The building is kept clean, amenities are too-notch and the neighborhood has a lot to offer within walking distance."
"I love the Batley! The staff is so friendly, accommodating to any situation, and willing to go the extra mile for your needs. The amenities, rooftop, and gym are the best! My guests love coming over and are always so surprised to see what The Batley has to over. Most of all, I feel like my apartment is altered perfectly to fit my needs. The Batley makes it easy to call home."
"I've been very happy living at the Batley! The apartments themselves are high quality (not that thin veneer of quality so many other apartments have), the area is already interesting (and is constantly growing), and the amenities really impress our visitors."
"I absolutely love living at The Batley. Moving here from a different city, I did not know what to expect but living at this residence has made me feel at home. I would 100% recommend this apartment to anyone looking to move to DC!"
"Nice building. Great location with lots of things to do near but and easily accessible. Not as “concierge” as expected for the price of rent (IE expected to take boxes for recycling down to loading dock). Front desk usually around and helpful! Leasing office has been very helpful and accessible."