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Reviews

Average Rating 4.4 | 237 Reviews

"Liked living here so far. Only downside is loud construction noises and the outdoor bar/zumba classes in the ally sometimes from the north side of the building."
"I love living at the Batley. The location, gym, rooftop, staff, and vibe cannot be beat. I couldn't ask for a better place to call home!!!!!"
"Only down side to the building is the horrible cellphone coverage in such a new and modern building, I have no service in my bathroom or bedroom and one bar in my kitchen/livingroom."
"Love the place so far. Very clean, friendly prompt maintenance staff. Most of all I love the convenience of location. Restaurants are literally a walk away."
"Being a resident here has been a great and enjoyable experience. Friendly people and staff. I would recommend living here to others. My dog loves it too!"
"Rudy and Anthony are great representatives for the company; always a friendly greeting as you enter and leave the building. The housekeeping staff keeps everything smelling and looking great!"
"The application process and the move in was so smooth. The staff was was so helpful and welcoming. We appreciate the attentiveness. Thank you!"
"This is a wonderful community! The apartment and common areas are well-kept, modern, and comfortable. The staff is very friendly and helpful. The building feels safe and secure. It's located in the perfect area."
"The Staff here is very helpful and their response times are amazing. They make sure they take care of you. The area is amazing and vibrant."
"Very poor move in experience, apartment appliances are still not fully operational after over a month, quite unacceptable considering the very high rent"
"good apt that is good. has been a bit uncertain around the transition to JBG but overall there have been resources available. I truly hope the staff stay around, the concierge in particular are awesome."
"The apartment is beautiful and has very thick walls. We never hear our neighbors. Concierge and staff know everyone by name. Great community."
"I've lived in the Batley for about two weeks now and I have thoroughly enjoyed the space, the staff, the amenities, and the location of the apartment."
"The Batley is a top-notch place to live. The amenities are fabulous, the community is warm and welcoming, the neighborhood is hoppin', and above all, the maintenance and concierge staff is kind and attentive! The only room for improvement that I could see would be a better platform for feedback (there are sometimes minor improvements that my neighbors think of) and better long-term infrastructure for COVID such as urging all residents to be signed up for the District's tracing app."
"The staff is very friendly and attentive. There are great amenities and the location is convenient - close to the metro and great dining options."
"Excellent front desk staff, relatively low noise levels (besides construction), friendly people, great location. Wish the rooftop/pool were a bit larger, but excellent common spaces for what they are."
"first time on the roof top and I truly enjoyed myself atmosphere was great, vibe was nice, view was lovely. I just love the energy this community is putting out ..."
"So far, so good at The Batley! Although the staff seems inexperienced, they provide service to the best of their ability with seemingly little guidance. The building feels new and has luxurious amenities. Though pricy, it seems you really do get your money's worth at The Batley."
"Leasing office does a great job communicating and concierge is so friendly. The amenities are always clean and accessible and are great for the price."
"You can’t beat the location. The front desk concierges are incomparable. Package pickup is smooth and easy. The gym is spacious and typically not too crowded. The space is modern and clean."
"Love the staff here, and I really enjoy going to the gym at the Batley because of the equipment and how clean it is. The maintenance staff are also very helpful too."
"Great neighborhood & concierge staff, clean, responsive leasing office. The amenities are a bit small in terms of capacity/ accessibility compared to the number of residents in the building, but otherwise enjoyable"
"Great location that offers multiple public transportation options to get to places, and also lots of scooters in the area if needed. We love the apartment for its modern look and built-in shelf and storage space."
"Great floorpans and finishes in the units, significant storage space. Amenities are great though lately there has been a lot of garbage left by guests by the pool."
"The Batley is a very well maintained place with good quality amenities. The building is in the middle of everything the city has to offer, but I've found it to be very quiet and nice inside the actual apartments."
"I have had nothing but positive experience at The Batley, from the building amenities and apartment features to the wonderfully helpful staff."
"Beautiful building with all the amenities one could ask for with the exception of parking. Parking is available, however the availability changed a day before I was due to move in. Although the staff attempted to correct misleading information about parking availability, unfortunately the rating could not be higher because no sure resolution has been provided."
"The Batley community is one of the best! Inclusive, beautiful, eclectic and the location itself can’t be beat. The area has a lot of construction going on which is the only downside but will be short lived! In a year or two, it’ll be one of the hottest buildings in town."
"Such an easy move in process! We were able to reserve the loading dock and freight elevators to be able to bring all of our furniture up to the room."
"While the building itself has great potential, the experience has been somewhat tainted by a parking shortage that the staff failed to find suitable alternatives for. With some improvements in customer service and management, this could really be a 5 star place."
"noisy construction, great units with huge windows. wish they would allow dogs on the roof and charge less in pet rent. good concierge and package system."
"Actually, the best thing about living at the Batley is it’s amenities, community, & location. it’s very walkable! It’s so nice to have a Trader Joe's a block away."
"Love the building, the apartment, and the amenities. The noise is the only downside, but once the construction is over, I have no complaints."
"The Batley is an great place to call home. The building management are very helpful and attentive. The concierge is the best — very welcoming You can’t beat the location where here"
"It’s a beautiful apartment complex, with amazing amenities and a fun developing neighborhood. The price for living in each apartment seems to vary, and cost of living here is expensive. The concierge staff, especially Rudy and Anthony, are incredible. While the leasing staff seems uninterested in helping Current tenants."
"Great so far! I like that the common spaces are cleaned daily. Concierge is friendly. Pricing for apartments is competitive. I hope with new management coming in, everything remains positive."
"I moved in half a week ago and so far things have been great. Location is amazing, staff are friendly, apartments are gorgeous, amenities luxurious—you get the point."
"Just moved in and already love it, the staff has been exceptional. The gym is great, and my space is beautiful. I haven’t had a chance to use the rooftop yet, but it’s also great from what I’ve seen."
"Love the gym and amenities! Staff is so friendly and the building is always clean. Also a huge fan of my blue cabinets. Very happy to be living here."
"Staff has been amazing! From move in until now the front desk is always helpful, always pleasant, and always ready to answer any questions. Move in day was a breeze thanks to the leasing office and even though there were some hiccups getting all the documents to us, they were pleasant and ready to trouble shoot"
"I've absolutely loved living at the batley, the staff are always friendly and accommodating. The amenities are also really great, gym equipment is modern and in great shape."
"I have been living here about 6 months now and I can’t sY enough good things about these wonderful apartments so pretty and spacious, great amenities, awesome community where you never have to drive and there is always something fun going on."
"Apartment is great, noise from construction and nearby outdoor bar is loud, do like the building amenities like the gym and the rooftop pool."
"We have lived here for over two years. Great community and neighborhood. The amenities at the Batley are the best - 10/10. Maintenance is also always very efficient and helpful!"
"I love living at the Batley! The amenities are great and the location is so convenient. Having the MBT so close is such a game changer for my commute to work."
"It's a decent place. Staff at the front desk are nice, the maintenance crew is pretty responsive. Views off the roof are great. Can get a bit noisy"
"Great amenities and always listen to feedback from residents! Very friendly staff and the neighborhood is great. A lot of construction which can be loud but it 's worth it"
"The area is under a lot of construction, but the living in the building is improving. I would like the restrictions lifted due to the CDC guidance."
"1) Love the neighborhood 2) Great apartment value 3) Easy parking 4) COVID-safe 5) Kind and helpful concierges 6) Fun amenities 7) Nice neighbors"
"Units and the gym are very nice, but the pile driver in the construction site out back is quite annoying. Would be nice to have designated motorized scooter parking."
"The Batley is a beautiful and welcoming building! I feel comfortable and happy every time someone at the front desk greets me or asks how I'm doing. My puppy and I love living here in the heart of Union Market!"
"The entire staff community has been so helpful in my move, from the viewing through to all my package delivery as I set up my nest. Moving can be stressful but The Batley gives a soft landing!"
"Good amenities and helpful concierge desk. Can't beat the area, with a close proximity to Union Market, shops, and Trader Joe's. Size of the apartment is great as well."
"Everyone was very friendly, but it was difficult to get updates about the approval process and get into contact with the leasing office. Once I did get a hold of someone, they were very eager and quick to help."
"The Batley is a great community. The modern feel apartments are amazing and the amenities can’t be beat, not to mention the location is perfect and great for having a ton of food options right out the front door!"
"Its been solid thus far. management has been great, i just wish that sometimes other tenants were better stewards of the community and followed the rules in common places with more respect."
"I absolutely love living here at The Batley! The community is wonderful and the staff is extremely helpful. I have lived here for over a year and can’t wait for another year of living here!"
"The Batley community has made the process of moving a breeze—and I'm incredibly grateful to the staff for making the transition as easy as possible."
"I love everything about the building! Especially the roof top. The premise is always clean and the front desk staff are super friendly. My move in day went smoothly and my apt was ready and clean."
"Great community. I love the area, there are so shops and restaurants nearby. A workout area and park is a few minutes walk away next to the union market. The apartment is also close to the capitol, national mall, and 395."
"The atmosphere of the building is very cozy and chic. The rooftop lounge and work from home center are my favorite amenities. Super friendly residents and concierge staff"
"I am so excited to be living here! The staff is super friendly and helpful and the building is gorgeous! To top it all off the neighborhood is full of amazing options!"
"We moved in last week and it was an easy and hassle free move in. Everything has been great, especially pre-move in , we’d highly recommend!"
"The Batley is in a great location with lots of great restaurants, shops, and places to grab a drink. Metro and bus accessible. The apartment building has a great rooftop with grills and fire pits too."
"We really enjoy living here. The community is in a convenient location to everything. We enjoy the building, available amenities (mainly the gym for me), and our apartment space overall. It’s chic, modern, and luxurious, all of the things we love!"
"moving in was a breeze! Loading dock was easy to reserve and find. no one gave me a hard time with all my packages either. room was left really clean and freshly painted"
"Overall decent place to live. Management has improved in the last few months. The area is also amazing. The building just opened a new taco place which has made the living experience improve drastically."
"It is a truly great community to be a part of. The staff are all very kind and my experience has been that they genuinely want to listen to residents and make the building a better place for them. I filled out their survey and asked for a squat rack and within a matter of weeks, it was in our gym. I believe once more of these improvements are made throughout the building, it will be a 5 star experience for me."
"Extremely poor living experience here at The Batley. I would not recommend The Batley to anyone I know. Between the horrible and misleading communication from management to the dirty condition of my apartment on move-in, it's a hard pass for me."
"I've enjoyed living here! The furnishings are great, apartments are beautiful, and roof is great for gathering. The gym is spacious and accessible and it's close to the metro and grocery store."
"Awesome environment and cool community with great restaurant metro accessible local grocery store. The concierge service is marvelous with 24 hour mail and package pick up."
"Great location! Easy to get around on foot or by metro. Plenty of yummy food and coffeeshops in the area. As for the Batley itself, it's a quiet and cozy place to live."
"Overall very satisfied with the building, the amenities and the staff. The neighborhood is great with lots of restaurants, activities nearby. It is a safe area"
"Great location and close to food, shops, and parks. Staff is amazing and friendly and are always available. The fitness center is adequately equipped and never too crowded."
"Love the finishes, the location of the building, and have had great interactions with the front desk staff and some of the maintenance crew. Have been less pleased with the lack of community, people flouting health guidelines and noisy parties in particular. The ventilation/AC in these units is also not great. For such a purportedly "high-end" system we had to deal with a lot of temperature fluctuation. Emails about noise issues took 2-3 days to receive a response."
"Absolutely love the environment, and the staff have been a huge help! This location is very close to my work and the amenities are a great inclusion!"
"I literally just moved and so far everything has been good the entire process was quick and painless and the management in the leasing office was so wonderful, I am looking forward to my time here."
"I love it here. Move-in was a breeze, the building is clean, and the staff is personable. I love the location and it’s nice to have a peaceful place to call home."
"Just moved in and so far I'm loving it! Great location, friendly responsive staff, nice neighbors. And i love the layout -- I get some much natural light in, I can tell the atmosphere has made me a bit happier overall."
"Fantastic move in experience, great and (for apartment buildings) quick to respond to concerns. Unit was very clean and the maintenance staff have been fantastic helping out with minor things. Move in was a breeze too with the large elevators."
"I really enjoy and love living in this community. The Batley staff are very kind and helpful, and the apartment building has great amenities including the pet spa, HIIT gym, and rooftop! Also, the restaurants near the apartment build are the best!"
"So far my experience at The Batley has been great! I love the front desk staff, Rudy is especially kind and helpful! Excited to become more familiar with the building and the area!"
"The Batley is an amazing place from front appeal to the ins and out of the entire property. The amenities are out of this world and everything I need to call this place home. I am very excited to be here and I can’t wait to explore all the wonderful restaurants and stores in the area."
"So far so good. I just moved in and everyone has been very welcoming, and responsive so far. The apartment was clean, the unloading was very easy with the loading dock and service elevators, and we are glad to be here."
"The online description is one that meets my expectations: Located Just Steps From All Things Cultural, Connected, And Culinary. Be Your Best Self. At The Heart Of Union Market District's Revitalization Of Northeast DC. Learn More Now. Offers Live Virtual Tours. Amenities: Coworking Lounge, 24/7 Fitness Lounge, Pet Spa."
"Enjoying living in the Batley very much. The biggest issue at this current time is that many people don't wear masks in the gym - please enforce that."
"Great experience and very friendly staff. Hope for more community events as we get past the pandemic. More enforcement of mask rule in gym is good."
"Great community here of staff and residents. Amenities are awesome. Love being here at the Batley and looking forward to making this community our new home"
"The Batley is in a great location, central to many places in DC and close to public transportation. The amenities are great but obviously COVID has restricted the use of them."
"This is a great community to be a part of. I used to live in the U Street Corridor, which was fun and had lots of options nearby but was loud and raucous. I like this neighborhood because there's plenty of stuff to do within walking distance either in the Union Market, the larger NOMA area, or on H Street. Ivy City has a lot to offer now too."
"It started off rocky due to miscommunication, but slowly improving. I’m hopeful that I will grow to love this place after being here for a few months."
"Staff is incredibly friendly and professional. They take all requests seriously and promptly. Never had any bad experiences with neighbors. Amenities are great."
"Great place to live in a great area! I really like the amenities and the actual units are so unlike any of the main buildings you will find in DC as well."
"The amenities and the design are the best features of this building, but the space is small, and I have noticed questionable decision making by the management during covid"
"I've enjoyed living here. The apartment is beautiful, the location is fantastic and having great food nearby and Trader Joes within walking distance has been so helpful."
"House itself is good, but if you decide to live back of the building then you might need to think again because you will hear constant construction sound"
"The Batley is a wonderful place to live. The staff, the apartments, the amenities and the location is right on point. The staff is already ready to handle anything that you need."
"Great building. Management running the building is definitely below sub par. Shouldn’t pay 36k a year and have my packages sent back when I’m on the lease and they’re addressed to me. Takes three days to get a package because every time I go to get my handhelds they cannot find them!! Also let’s talk about the active shooter in the area. What a great way to just send an email when a rave system should be set up. If you can text about packages you should be able to timely tell residents of danger. I think the GM should be fired for mishandling the situation."
"Great amenities and locations. Floor plans and finishes in the units are wonderful. Some issues with responsiveness of management. Overall the apartment building including units and amenities are very nice and a good value."
"The Batley is a great place to live. Management is always very responsive to emails and messages sent and the location by Union Market is great! The only downside is the amount of construction in the area which can at times be very noisy."
"Rent is way too high, credits should be issued, especially due to the pandemic and the restrictions on amenities. Please consider this actually"
"The Batley staff are amazing and super helpful. The amenities are great and the apartments are beautiful. I love it here. The neighborhood is also perfect as far as great restaurants, access to groceries as well as proximity to the Metropolitan Branch Trail, the Metro, and other shops."
"One less star because of small things - The fridge is hard to figure out how to make ice; no instruction manual - Apparently there is a processing fee for rent which I didn't know about - Apparently I'm paying for trash pick up right outside my door which seems unnecessary - Would be nice to know all of the front desk persons' names Otherwise, its kept clean, amenities are nice, floors are quiet, and I love my apartment layout and size."
"The thing I appreciate the most about the Batley is the brand new facility, modern appliances, sleek look, and the very soundproofed walls! I took it for granted until visiting friends at other apartments whose neighbors sounded like they were the same room. The price has come down to be much more reasonable and they are offering great move in specials now. I did have to take one star off for the harsh stance towards guests. Many of my friends and family declined to come visit following constant email reminders that all amenities were for residents were for residents ONLY as well as harsh parking rules and threats of towing"
"All in all everything is fine. We should be getting better control of the chaos out front on 4th street though. So much noise out there. Apart from that, making sure pet owners clean up better after their animals, especially out front."
"I still like the building, they've stayed on top of maintenance issues as far as I'm concerned. Location is still great. Some neighbors have actually become friends. Some have no concept of communal living."
"Fantastic experience moving in, the staff was so helpful and explained everything we needed to know. The building is always clean and in good condition and could not be happier to be here."
"The move in and out process was very smooth and easy with lots of help from the leasing office. We were able to do everything in 2 days and the office was very flexible in providing us more time if needed."
"Nice complex, just so much unorganization and confusion. New bozutto management doesn’t care about the residents, horrible parking due to construction in the area, drilling and machinery noises all day long while trying to work from home, etc."
"We're not quite moved in yet, but have already had a very good experience with the staff. Richard, in particular, has been awesome and patient with us, haha. The Batley is situated in a booming and bustling neighborhood. We're very excited about it all!"
"Clean and nice community space and very responsible community team and the email communications are very timely and effective and transparent"
"The apartment is beautiful and spacious, and the finishings are great. The leasing office has been responsive which was great for during COVID and was able to accommodate us for some tours prior to move in as well."
"We have really enjoyed the amenities and the location; the cell reception is a but lacking (something we were not aware of when applying as we could not visit due to covid)"
"I really appreciated the resident appreciation day! Made me feel so special, especially during these difficult time, and it was such a wonderful surprise. Thanks for going above and beyond! Also, staff shoutout to Rudy, Georgie, and Reggie!"
"This is the worst resident experience I have ever had. Management is unresponsive to maintenance and security issues. For more than half the time I’ve lived here (almost a year) my patio door hasn’t locked despite 5 different service requests. It now finally locks, but leaks air and water pours in when it rains. My bike has been stolen, and my car has been towed without notice (it was appropriately parked in a designated spot but management wanted to paint the wall next to it). There is little to no effort made to satisfy existing resident requests since all focus is on getting people to move in to this building."
"The batley is a great place to live! The units are great and the location is amazing. The whole staff who works here are very kind and always willing to help!"
"Great building! The roof is the best part. The construction can be loud. The location has the be the biggest advantage of living here. Close to everything"
"It's been pretty good living here even with COVID-19. No complaints really except maybe noisy neighbors who party till 1am. Maybe this can be toned down through communications but love all the amenities and staff."
"Neighbourhood is noisy but that was expected. Staff has all been great so far. Maintenance is prompt to come by but because of COVID some requests are still open. Only lived here less than 30 days."
"Great location Most things within walking distance. Rent is higher than I think it’s worth now that I’ve been here a while but Move in incentives help cut overall price"
"The amenities, staff, price, and neighborhood can't be beat by anything else in DC. We moved to the Batley at the beginning of the pandemic and feel so lucky to have been able to shelter in place here."
"I love the Batley. Great staff, amenities and community. Please continue to provide us with great service and care. I don’t plan on moving. Sincerely, Chris."
"Met 2 great concierges and a lot of nice residents. Elsewhere there is definitely room for growth. I'll leave it at that. Look forward to seeing how the changes are implemented."
"This is a great place to live. The building is beautiful, the staff is genuine and responsive and the area is perfect! Any time I have an issue everyone is right there to help."
"The Batley is a great place to live! The community and people here is so inviting! Everyone is receptive to resident needs. Each person I encounter is friendly."
"I love living at the Batley. The staff, fellow residents and pets, amenities and everything are fantastic! The gym and pool are also great. I am happy to be living here."
"Good community, quite and calm. Two elevators do not work now, but hopefully will be fixed soon. Very nice gym. When construction will be over it will even get better"
"When we moved in a couple of the appliances weren't working and requests were answered quickly and the staff could not be nicer. We're enjoying The Batley!"
"Everyone has been incredibly helpful with my move. The property is always clean and its easy to get around. I appreciate that so far the answers to my questions have been "yes we can helpful with that" vs. "sorry you're on your own." It already feels like home and its made what should have been a challenging move feel like a breeze."
"We had a lot of issues with getting the promotions we were promised, and continue to struggle with it. I had to ensure we weren’t getting charged for March rent as per our promotional agreement and if I hadn’t, we would have been. Also, why promise gift cards you don’t have. The building and amenities are nice, although shuffle board needs sand."
"The Batley leasing office has been nothing but professional and helpful during my move. The community is lovely and I look forward to spending a long time here!"
"A great staff and a great community in a vibrant, renewed neighborhood. Everyone at The Batley is willing to help each other out and management genuinely cares about the residents. So glad I live here"
"Just moved in, great experience thus far! Noise can sometimes be an issue but nothing unbearable so far. Love the amenities and the aesthetics of the entire apartment complex. I'm looking forward to living here!"
"Steps from Union Market and some of the best restaurants in the District. The Batley has one of the best roof tops in the city. Friendly staff, and a well equipped gym."
"The concierge and maintenance staff are excellent - very professional and friendly. Move-in was more complicated than necessary because the leasing office could not find our keys which was followed by a non-functional lock and a missing interior window screen. Despite this less than perfect start, life at the Batley has been great."
"The apartment is gorgeous and the amenities are awesome. I mentioned that there was a problem with one of my appliances and maintenance was immediately scheduled. The concierge team is incredibly friendly and helpful. Parking is plentiful and the gate works quickly."
"Beautiful building. Helpful management. So excited to move into this community. The units are breathtaking. Easily one of the nicest buildings in DC"
"I just moved here from out of state. The staff have been so kind and helpful and are always available for any questions. The apartment is gorgeous and the location is exactly what I was looking for."
"So far it's been a great experience living at The Batley. There were some bumps and confusion in the moving-in process, but since we've been settled in our apartment, it's been great. Everything in the apartment is high quality, the amenities are excellent, and the location is awesome. The layouts are excellent as well - we picked a 570 sq foot unit and were a little nervous about fitting in all of our things, but it feels super spacious and comfortable."
"I love living here and the staff has been so nice and easy to work with. I love the building but wish the leasing office had been more clear about the construction hours."
"So far so good. Love all the amenity that the Batley has to offer and I am looking forward to my stay here for the next year. I also love how dog friendly the building is!"
"So far I love The Batley! The neighborhood and amenities are amazing. It’s been too cold (I mean it is January!) but the pool looks awesome and I can’t wait to use it in the summer."
"Great place to live - staff is responsive and things are managed in a timely manner. The building is kept clean, amenities are too-notch and the neighborhood has a lot to offer within walking distance."
"Very nice, but still some outstanding issues need to be addressed. Enjoy the upstairs amenities. Especially the game room with skeeball and the grilling areas."
"I love the Batley! The staff is so friendly, accommodating to any situation, and willing to go the extra mile for your needs. The amenities, rooftop, and gym are the best! My guests love coming over and are always so surprised to see what The Batley has to over. Most of all, I feel like my apartment is altered perfectly to fit my needs. The Batley makes it easy to call home."
"I enjoy living at the Batley. The furnishings in the apartments are lovely, and there is a lot of storage space in the unit. The gym, pool, and other amenities are a huge perk."
"I've been very happy living at the Batley! The apartments themselves are high quality (not that thin veneer of quality so many other apartments have), the area is already interesting (and is constantly growing), and the amenities really impress our visitors."
"I absolutely love living at The Batley. Moving here from a different city, I did not know what to expect but living at this residence has made me feel at home. I would 100% recommend this apartment to anyone looking to move to DC!"
"Love living at the batley! The leasing office is so responsive and the amenities are incredible - I am always excited to come home to the batley."
"Nice building. Great location with lots of things to do near but and easily accessible. Not as “concierge” as expected for the price of rent (IE expected to take boxes for recycling down to loading dock). Front desk usually around and helpful! Leasing office has been very helpful and accessible."