"Love the finishes, the location of the building, and have had great interactions with the front desk staff and some of the maintenance crew.
Have been less pleased with the lack of community, people flouting health guidelines and noisy parties in particular. The ventilation/AC in these units is also not great. For such a purportedly "high-end" system we had to deal with a lot of temperature fluctuation. Emails about noise issues took 2-3 days to receive a response."
"Just moved in and so far I'm loving it! Great location, friendly responsive staff, nice neighbors. And i love the layout -- I get some much natural light in, I can tell the atmosphere has made me a bit happier overall."
"Fantastic move in experience, great and (for apartment buildings) quick to respond to concerns. Unit was very clean and the maintenance staff have been fantastic helping out with minor things. Move in was a breeze too with the large elevators."
"I really enjoy and love living in this community. The Batley staff are very kind and helpful, and the apartment building has great amenities including the pet spa, HIIT gym, and rooftop! Also, the restaurants near the apartment build are the best!"
"The Batley is an amazing place from front appeal to the ins and out of the entire property. The amenities are out of this world and everything I need to call this place home. I am very excited to be here and I can’t wait to explore all the wonderful restaurants and stores in the area."
"So far so good. I just moved in and everyone has been very welcoming, and responsive so far. The apartment was clean, the unloading was very easy with the loading dock and service elevators, and we are glad to be here."
"The online description is one that meets my expectations: Located Just Steps From All Things Cultural, Connected, And Culinary. Be Your Best Self. At The Heart Of Union Market District's Revitalization Of Northeast DC. Learn More Now. Offers Live Virtual Tours. Amenities: Coworking Lounge, 24/7 Fitness Lounge, Pet Spa."
"This is a great community to be a part of. I used to live in the U Street Corridor, which was fun and had lots of options nearby but was loud and raucous. I like this neighborhood because there's plenty of stuff to do within walking distance either in the Union Market, the larger NOMA area, or on H Street. Ivy City has a lot to offer now too."
"Great building. Management running the building is definitely below sub par. Shouldn’t pay 36k a year and have my packages sent back when I’m on the lease and they’re addressed to me. Takes three days to get a package because every time I go to get my handhelds they cannot find them!! Also let’s talk about the active shooter in the area. What a great way to just send an email when a rave system should be set up. If you can text about packages you should be able to timely tell residents of danger. I think the GM should be fired for mishandling the situation."
"Great amenities and locations. Floor plans and finishes in the units are wonderful. Some issues with responsiveness of management. Overall the apartment building including units and amenities are very nice and a good value."
"The Batley is a great place to live. Management is always very responsive to emails and messages sent and the location by Union Market is great! The only downside is the amount of construction in the area which can at times be very noisy."
"The Batley staff are amazing and super helpful. The amenities are great and the apartments are beautiful. I love it here. The neighborhood is also perfect as far as great restaurants, access to groceries as well as proximity to the Metropolitan Branch Trail, the Metro, and other shops."
"One less star because of small things
- The fridge is hard to figure out how to make ice; no instruction manual
- Apparently there is a processing fee for rent which I didn't know about
- Apparently I'm paying for trash pick up right outside my door which seems unnecessary
- Would be nice to know all of the front desk persons' names
Otherwise, its kept clean, amenities are nice, floors are quiet, and I love my apartment layout and size."
"The thing I appreciate the most about the Batley is the brand new facility, modern appliances, sleek look, and the very soundproofed walls! I took it for granted until visiting friends at other apartments whose neighbors sounded like they were the same room. The price has come down to be much more reasonable and they are offering great move in specials now. I did have to take one star off for the harsh stance towards guests. Many of my friends and family declined to come visit following constant email reminders that all amenities were for residents were for residents ONLY as well as harsh parking rules and threats of towing"
"All in all everything is fine. We should be getting better control of the chaos out front on 4th street though. So much noise out there. Apart from that, making sure pet owners clean up better after their animals, especially out front."
"I still like the building, they've stayed on top of maintenance issues as far as I'm concerned. Location is still great. Some neighbors have actually become friends. Some have no concept of communal living."
"The move in and out process was very smooth and easy with lots of help from the leasing office. We were able to do everything in 2 days and the office was very flexible in providing us more time if needed."
"Nice complex, just so much unorganization and confusion. New bozutto management doesn’t care about the residents, horrible parking due to construction in the area, drilling and machinery noises all day long while trying to work from home, etc."
"We're not quite moved in yet, but have already had a very good experience with the staff. Richard, in particular, has been awesome and patient with us, haha. The Batley is situated in a booming and bustling neighborhood. We're very excited about it all!"
"The apartment is beautiful and spacious, and the finishings are great. The leasing office has been responsive which was great for during COVID and was able to accommodate us for some tours prior to move in as well."
"I really appreciated the resident appreciation day! Made me feel so special, especially during these difficult time, and it was such a wonderful surprise. Thanks for going above and beyond! Also, staff shoutout to Rudy, Georgie, and Reggie!"
"This is the worst resident experience I have ever had. Management is unresponsive to maintenance and security issues. For more than half the time I’ve lived here (almost a year) my patio door hasn’t locked despite 5 different service requests. It now finally locks, but leaks air and water pours in when it rains. My bike has been stolen, and my car has been towed without notice (it was appropriately parked in a designated spot but management wanted to paint the wall next to it). There is little to no effort made to satisfy existing resident requests since all focus is on getting people to move in to this building."
"It's been pretty good living here even with COVID-19. No complaints really except maybe noisy neighbors who party till 1am. Maybe this can be toned down through communications but love all the amenities and staff."
"The amenities, staff, price, and neighborhood can't be beat by anything else in DC. We moved to the Batley at the beginning of the pandemic and feel so lucky to have been able to shelter in place here."
"Everyone has been incredibly helpful with my move. The property is always clean and its easy to get around. I appreciate that so far the answers to my questions have been "yes we can helpful with that" vs. "sorry you're on your own." It already feels like home and its made what should have been a challenging move feel like a breeze."
"We had a lot of issues with getting the promotions we were promised, and continue to struggle with it. I had to ensure we weren’t getting charged for March rent as per our promotional agreement and if I hadn’t, we would have been. Also, why promise gift cards you don’t have. The building and amenities are nice, although shuffle board needs sand."
"A great staff and a great community in a vibrant, renewed neighborhood. Everyone at The Batley is willing to help each other out and management genuinely cares about the residents. So glad I live here"
"Just moved in, great experience thus far! Noise can sometimes be an issue but nothing unbearable so far. Love the amenities and the aesthetics of the entire apartment complex. I'm looking forward to living here!"
"The concierge and maintenance staff are excellent - very professional and friendly. Move-in was more complicated than necessary because the leasing office could not find our keys which was followed by a non-functional lock and a missing interior window screen. Despite this less than perfect start, life at the Batley has been great."
"The apartment is gorgeous and the amenities are awesome. I mentioned that there was a problem with one of my appliances and maintenance was immediately scheduled. The concierge team is incredibly friendly and helpful. Parking is plentiful and the gate works quickly."
"So far it's been a great experience living at The Batley. There were some bumps and confusion in the moving-in process, but since we've been settled in our apartment, it's been great. Everything in the apartment is high quality, the amenities are excellent, and the location is awesome. The layouts are excellent as well - we picked a 570 sq foot unit and were a little nervous about fitting in all of our things, but it feels super spacious and comfortable."
"Great place to live - staff is responsive and things are managed in a timely manner.
The building is kept clean, amenities are too-notch and the neighborhood has a lot to offer within walking distance."
"I love the Batley! The staff is so friendly, accommodating to any situation, and willing to go the extra mile for your needs. The amenities, rooftop, and gym are the best! My guests love coming over and are always so surprised to see what The Batley has to over. Most of all, I feel like my apartment is altered perfectly to fit my needs. The Batley makes it easy to call home."
"I've been very happy living at the Batley! The apartments themselves are high quality (not that thin veneer of quality so many other apartments have), the area is already interesting (and is constantly growing), and the amenities really impress our visitors."
"I absolutely love living at The Batley. Moving here from a different city, I did not know what to expect but living at this residence has made me feel at home. I would 100% recommend this apartment to anyone looking to move to DC!"
"Nice building. Great location with lots of things to do near but and easily accessible. Not as “concierge” as expected for the price of rent (IE expected to take boxes for recycling down to loading dock). Front desk usually around and helpful! Leasing office has been very helpful and accessible."
"The staff are extremely professional and take the time to show you the entire building and multiple units. The building is wonderful and in a great location. The amenities are modern and easily accessible."
"It has been a wonderful experience and I am enjoying it very much. I have been here since May of this year and I believe I was one of the first ones to move in and that is why when I say it has been great I'm am speaking from personal experience!"
"The staff at the Batley are amazing and so helpful. The building is beautifully kept and the residents are cared for so thoughtfully from a welcoming smile and hello from the concierge when they arrive at the building, assistant with any request that comes, a super helpful leasing office even after you're a resident and beautiful spaces to lounge in. Britteny was so helpful when I rented my apartment and continues to be now that I've moved in and Ebony is always so cheerful when I run into her at the front desk. I'm so happy to live at the Batley."
"The finishes are awesome, amenities are good as well, love the daily treats for people and pups in the lobby, community events and social are pretty fin, and lighting is good everywhere except the bathroom, which is really dim and diffused so you can't see details for grooming."
"My husband and I have loved living at The Batley. The Building is beautiful, the neighborhood is great, the amenities are awesome, and we’re really loving meeting our neighbors at community events. We also love our apartment and feel like they really maximized space in our layout. In terms of downsides, it has taken some time to get amenities fully completed (pet spa, peloton bike login, bike share), additional features like parking are quite expensive (though standard for DC), and it is inconvenient that guests cannot get upstairs without a resident going down to retrieve them. But honestly those things feel pretty minor. Overall we are very happy here!"
"Excellent new building in NoMa right next to Union Market. Great features, fine details, excellent amenities. Luxury finish in price range of older lesser quality buildings nearby. Great bring right next to Gallaudet University too with all the green space. Loving it!"
"The Batley is great! All the staff and tenants I have encountered are extremely friendly and helpful. Amenities are awesome as well. Overall, very happy with my decision to join the Batley community."
"I really like it here. The management is helpful, concierge staff are super nice and helpful, and the space is beautiful. I would have given five stars, but the gym needs barbells. It is a very well equipped gym, but a gym without barbells is not complete."
"I absolutely LOVE living here. I love that I have in-unit laundry, nice appliances, and a space to do work outside of my apartment. But the thing I love most is the gym! It is filled with new machines, it is well kept, easily accessible, and there are a lot of options and ways to use it. Literally, it's a game changer. Also, everyone who works here is really friendly and welcoming. Oh, and they use Amazon hub, so it is really easy to pick up packages! All around, The Batley is doing a LOT right, and I am so happy living here. :)"
Great gym, awesome staff, clean design, amazing location.
Flat paint on walls is difficult to maintain, and the move-in process is pretty uncoordinated. Also, the residents don’t really respect the common spaces."
"Fantastic new community here at the Batley. The amenities are great and the heated pool is a huge draw, especially as it gets colder. One great perk that I didn’t even notice right away is the (lack of any) noise. It wasn’t until I visited a friends apartment and could hear the neighbors quiet conversation did I realize how soundproof my apartment in the Batley is. It’s been a great stay so far and I can’t wait to go to some of the community events when they get started"
"Very nice building and amenities but a few problems:
-Sliding doors make it so that noise travels all through apartment
-Some bedrooms significantly colder/hotter than others. Only one central thermostat.
-Leasing office NEVER emails back
-Noisy block parties outside
-Can't buzz people up, have to go downstairs and get them = super annoying"
"Never felt so right at home! Every day I would pass by the Batley with curiosity what is this place. We went for a hard hat tour but was kind of wasn’t sure about living here so we pick another place. Before getting out of the 30 day policy from the other apartment we decided to give it one more chance to visit this place again. Jack make my partner feel right at home and we decided we will move there. We even request closed caption on screen for all of the TV and management listen to our concern and solve it right away. Concierge always smile and say hi to us every time. Love to call this home!!!"
"I have to start by saying I LOVE my apartment, the gorgeous amenities, and the friendly staff—I’m so excited to be living at the Batley. I know there are always hiccups at a new building, but I do also want to share some feedback related to my rental and move-in process. I have been consistently disappointed with the communication from the leasing office. From the moment my application was submitted, my contact there became extremely difficult (at times impossible) to get a hold of via email or phone—including about important time-sensitive matters like the lease term I was promised changing and due payments. Having to go in to ask every single question before I moved in (when I lived across town) took extra time and money and made me nervous about my decision to live at the Batley.
Since moving in, communication has been equally problematic. Again, it’s been clear I need to go into the leasing office in-person to proactively ask each question as it comes up, and when I do it often feels there’s a mentality that I’m inconveniencing the staff. This has honestly been extremely frustrating. In the future, I think having a welcome packet or a scheduled move-in day appointment where the leasing folks proactively go over important information like the various mail systems, FOB access, amenity rules etc. would be extremely helpful to new tenants. It would also be wonderful if the building could communicate to us when important things are happening in the neighborhood that will affect us—like the street closing. This sort of thing can cause hiccups for things like furniture delivery (a pretty common occurrence with so many folks moving in) and would be awesome to know about in advance. It’s so clear from all of the amazing touches and features that the Batley wants to be a luxury community, but these communication issues have been inconvenient, stressful, and problematic—they really don’t project the image I know we all want for this awesome place.
Less critically, but still importantly, I did also want to note that I very much hope the Peloton bikes will be functioning soon? Our community isn’t near a gym and the Peloton bikes were an awesome selling point to me; so I was very disappointed to find the day after I moved in that they don’t work. Maintaining a gym membership for me costs me an additional $110 a month, along with extra commute time, that I didn’t calculate for because the Peloton bikes (and the rest of the Batley gym) are so awesome I planned to cancel my membership. If you all could give us information on when they will be up and running that would be great!"
"I love living at The Batley. Since moving in at the end of July, it has only gotten better. My apartment feels like a home, the staff is incredibly kind and the amenities make it so I never have to leave if I don’t want to. Highly recommend the building for anyone looking!"
"We were some of the first residents and have loved living here! Britt was a phenomenal leasing specialist and Oscar with maintenance is very attentive and helpful. We enjoy seeing them we walk by leasing every morning on the way to the gym!"
"Great location. Pool is not heated as advertised. Some challenges with consistent leasing Office communication and support. Challenges getting Batley maintenance to address balcony door needing a weather seal (request put in and resolved but no fix was applied)."
"Still relatively new to the Batley, but what I have experienced thus far is great. The amenities are not pretentious and a great for relaxing. The staff is prompt and courteous. I look forward to my time here."
"I like the building a lot but I find that there are many areas which are still incomplete from construction and set up and there is a real lack of urgency about getting the building complete. It seems that management is so focused on leasing that they are not putting the correct resources into riding the contractors to finish their work, get the pool open, make the gym functional and more."
"The Batley has been a great place to live! Top notch amenities and great service from building staff and the leasing office. Would definitely recommend to anyone looking to move to the Union Market district."
"Amazing building but amenities not quite finished yet. Great location, helpful staff, though direction communication with residents could be improved. Apartments are beautiful and I look forward to the next year here!"
"I have recent moved into the Batley and enjoy the building. Love the work space on the second floor and the rooftop. I think minor improvements could be made, such as having luggage carts available for residents to use and fans/better ventilation in the gym. Overall, more than happy with the building!"
"So far it has been a joy to live at the Batley. The work areas are second to none. There are roughly 100 workstations with comfortable seating (even for a tall person). They did not take shortcuts. There are outlets nearby. Great vibes all around.
Proximity to Union Market and other affordable high quality restaurants that use quality ingredients also second to none."
"Easy and quick application process. Team is very responsive! I was looking for a very specific floor plan and the leasing team took me to each open apartment to find one with a wall so I could make sure I had the one I wanted - we went to almost all the floors but Jack was patient."
"We are new to the building and so far love our experience. The staff have been helpful in navigating our questions and have all been friendly throughout our move-in process. The gym is a major highlight for us already and the attention to detail in all the amenity areas really shows. The only downside thus far is the noise from neighboring construction and some leftover smell from the recent build."
"hen finding a new place and moving into a new area (especially when you are moving from California to D.C.), you want to appreciate the maximum amount of simplicity and clear description of the new environment that you are about to call home.
So, with all that taken into account, the entire leasing team and staff at the Batley made my move as simple and hassle-free as I could have possibly imagined. Within about a week:
1) My lease was finalized, and all of my questions were answered.
2) All possible accommodations were made for me to be able to obtain my key (as I arrived on Memorial Day, it is a holiday after all).
3) It was very welcoming to have the leasing team there to help with all of my questions during the week of move-in, and any issues with the apartment were addressed very quickly and within a reasonable response time.
Now, as I said, I am moving to DC from California, without the apartment complex and the leasing team, this process would have been extremely difficult to accomplish. So, my advice to anyone looking for a place to move, move into the Batley, it's new, modern, the staff is amazing, and why not?
Anyways thank you to the team, and I am happy to call this place home.
"The building is great -- I love the amenities available and the surrounding neighborhood is lively. I think the gym is really spacious and enjoyable to use; the sky lounge is very cool and I also love my actual apartment unit. There's so much natural lighting."
"Love the building and stuff, but the for such a nice gym, the dumbbell weights dont go up very high. Also the pool is very small and the games upstairs are missing pieces to play with which is a bummer. also the construction is very loud."
"The Batley is an amazing apartment building! The leasing team and the staff here are very nice, super-friendly and courteous. They consistently go out of their way to make sure that you are satisfied. They are very open to recommendations as well. Britt and Jack are so awesome to work with. They helped me feel at home and made the moving process so much better! The amenities here are unlike any other and every inch of this building is aesthetically pleasing! The energy outside of the building is booming! There's so much to do and everything you need is a few steps away! I've lived in many apartment buildings before, but this building truly encompasses everything that a home should be. Seamless transition, friendly faces, accommodating--I'm so happy that I made the move here!"
"The place is gorgeous and well made, but after two weeks of living here our bathtub is still broken and we haven’t been able to shower. Further, the pool is still not functional. The front desk people have been consistently helpful and kind and the location is great."
"The apartment is great. I love the amount of space I have and the fixtures in the apartment are really nice. The amenities of the building are all very well done. Finally, the neighborhoods is the best part. There’s always something going on at the market and the metro is so close."
"The leasing office was extremely helpful and answered all of my questions during the tour and afterwards. They've been very transparent and communicative which has helped make this process easy and stress free."
"Everyone has been very helpful every step of the way, the apartment layout is amazing and the natural light from the floor to ceiling windows can't be beat. Really happy we found this place and glad to call it home for our time in DC!"
"Just moved in the place is very nice and clean. No complaints right now. The amenities are nice. One complaint would be that the gym could use another few pierces of equipment and the peloton machines don’t work."
"Our apartment is beautiful. I wish we had a small amount of paint to do touch-ups around the kitchen. There's a couple scuffs and marks that look like were made from installation of the counters and cabinets. We have had two incidents with random people (not sure if they are fellow tenants or guests) walking around our terrace, which is concerning and really just weird. Not sure why someone would think tramping around some raised flowerbeds would be acceptable behavior?! Also, last weekend (Sat night) the 12th floor amenity space got out of hand. Lots of noise and a crash from a couple of people breaking the ceramic sheep. Hopefully there will be some additional security and/or better tenant behavior. We are all adults after all."
"I love my apartment. Blue is my favorite color so the cabinets excite me. I Haven't lived in an urban environment in 10 years so the noise will take some getting used to, especially the early wake up to construction."